Abridged Version: Imagine Canada Ethical Fundraising and Financial Accountability Code
Donor policies and public representations
- The charity will issue receipts per Canadian Revenue Agency (CRA) regulations and will, in writing, acknowledge non-receiptable gifts per Board policy.
- All fundraising solicitations (printed or online) shall disclose the charity’s name and purpose for which funds are requested.
- Upon request, the charity shall provide:
- Annual Report and financial statements
- CRA registration number
- Public portion of the CRA T3010A information return
- Investment policy
- Names of members of governing board of directors
- A copy of this Ethical Code.
- The charity or those fundraising on its behalf will disclose, upon request, whether an individual or entity soliciting contributions is a volunteer, an employee or a contracted third party.
- Donors will be encouraged to seek independent advice if the gift is a Planned Gift or might significantly affect the donor’s financial position, taxable income, or relationship with family members.
- The charity will honour donors' requests to remain anonymous
- The privacy of donors will be respected and records will be kept confidential. Donors have the right to see their own donor record.
- A donor’s request to be excluded from a fundraising list will be honoured.
- Charities will treat donors with respect. Requests to limit or discontinue solicitations will be honoured.
- Recognition mechanisms created due to a gift will not be arbitrarily changed or withdrawn.
- The charity will respond promptly to a complaint by a donor or prospective donor about any matter that is addressed in this Ethical Fundraising and Financial Accountability Code.
- Fundraising solicitations will be truthful and accurately describe intended use of funds.
- The charity will not make claims that cannot be upheld, make misleading representations, nor exploit or be insensitive to beneficiaries.
- Charities will comply with the Canadian Code of Practice for Consumer Protection in Electronic Commerce.
- When making face-to-face solicitations, the solicitor will provide verification of their affiliation with the charity and will secure and safeguard any confidential information.
- Volunteers, employees and third party consultants/solicitors who solicit or receive funds on behalf of the charity shall:
- adhere to the provisions of this Code
- act with fairness and integrity
- adhere to the provisions of applicable professional codes of ethics and standards of practice
- cease solicitation of a donor at the donor’s request
- disclose any conflicts of interest or loyalty to the charity
- not accept donations for purposes that are inconsistent with the charity’s objects or mission
- The charity will provide, upon request, its best available information on revenues, costs and proceeds of any fundraising activity.
- Paid staff or consultants will not be paid commissions based on the value of funds raised.
- When undertaking cause-related marketing, charities should disclose how the charity benefits from the sale of products or services.
- The charity shall not sell its donor list. If lists are rented, exchanged or shared, the lists will exclude the names of donors who have so requested.
- The charity’s board of directors will be informed at least annually of key data summarizing complaints received about matters addressed in this Code.
Financial practice and transparency
- The charity's financial affairs will be conducted in a responsible manner.
- All donations will be used to support the charity's objects, as registered with CRA.
- All restricted or designated donations will be used for the purposes for which they were given.
- Charities should produce annual financial reports that are factual and accurate and disclose information that is useful to the donor.
- The cost-effectiveness of fundraising programs will be reviewed regularly and no more than necessary will be spent on administration and fundraising.
- The charity will, upon request, disclose the revenue and expense assumptions for its fundraising activity as approved by its Board in its annual budget.
- Financial statements will be audited by an independent public accountant.
- The charity shall have an investment policy.
- The charity shall have a Gift Acceptance Policy for the receipt of gifts-in-kind.
If you have any questions about our adherence to the Ethical Code, please feel free to email Rob Dufour, HSFA Director, Finance and Operations. Click on the following for more information:
For further information regarding the Imagine Canada Ethical Code or for a full version of the Code please visit www.imaginecanada.ca